Notes for clients

Workshops, presentations and keynotes
Now that I’m in my ’70s, I’ve sharply trimmed the selection of workshops I offer, to half-day events. You can download my summary ‘workshops prospectus’ here. Phil-Race-Workshops-2016-w.docx (1024 downloads) , where the details are meant to serve as an agenda, as I more often compile special programmes to meet clients’ particular wishes and needs.

I’m not easy to contact by phone or post!
To contact me please use email, or ring me on my mobile – email me for the number at but don’t worry if I don’t reply for a few days sometimes when I’m ‘on the road’, abroad, or on holiday and out of email contact. The ‘home’ page of this website sometimes explains where I am, and the ‘out of office’ reply on my emails almost always says where I am and when I’ll be back in Newcastle.

What I usually need
Just sometimes I forget to remind my clients what I need at their end to run staff development workshops. I need data projector for PowerPoint (and the odd video clip) but bring my own laptop, so I need a VGA link to your system or direct to the projector. I also usually need a flipchart (mainly for post-it activities), and some post-its please. For large groups, or in rooms with difficult acoustics, I need a microphone – I speak quietly!

What I charge
I normally charge my standard fee which is the same for preparation and delivery of a keynote, workshop or consultancy visit, plus travel as incurred (normally senior rail return from Newcastle when in the UK) and accommodation if incurred.

Terms and Conditions
I require fees and expenses to be paid within 30 days of receipt of Invoices (as European Law entitles small businesses like me) – an additional charge per month is evoked for payments significantly late. Cancellation policy: in line with most Universities: no charge if more than 4 weeks away. Half-fee if within two weeks of an event, full fee if within one week of an event (except when another client takes the day at short notice).

Workshop style
Highly participative, and with plenty of fun! I normally put slides actually used (minus pictures, videos, and so on which take up a lot of file space and are hard to configure for web downloading), and handout materials relevant to the workshop or keynote on the ‘home’ page of  my website after an event, and leave them there for downloading.

Drop-in, drop out
This is disruptive, and doesn’t work, as successive workshop elements build on one-another, and anyone who misses the early bits will also have missed discussion and negotiation of the intended outcomes.

Distant Audiences 
It rarely works  to have further audiences linked by video to workshops or interactive keynotes, as it is not possible to get people in another place participating in the various exercises I use, and communicating effectively with the ‘home’ audience in a realistic way.

Video Recording
I tend to wander around the room or theatre quite a lot, and won’t be standing behind a podium for long at all. I normally say ‘yes’ to requests to video my workshops and keynotes, but point out that in that case legally your institution needs to get permission from all present at interactive events, AND sort out any copyright issues regarding things I show that aren’t included in the slides I subsequently post on my website after each event. I also comment that it isn’t usually worth making video recordings “for those not able to attend” as I have never ever had feedback from anyone who had watched such a video. Through experience, I am not prepared to have additional software put on my laptop, as this slows it down far too much.